Health Literacy Masterclass: Using health literacy for health service improvement and community development

Wednesday, 11 October 2017 - 9:00am to Thursday, 12 October 2017 - 5:00pm

Using the latest health literacy research and practices, this masterclass will demonstrate how to develop fit-for-purpose interventions to reduce inequalities in health service access and engagement.

The masterclass will introduce the Ophelia process (OPtimising HEalth LIterAcy and Access), a structured process for identifying and responding to health literacy needs by co-designing locally relevant interventions. Measurement of health literacy will also be presented, including the widely used Health Literacy Questionnaire (HLQ) and its use in needs assessment, evaluation, and quality improvement.

Key topics include:

  • Understanding the scope and determinants of health literacy
  • The role of health literacy in health inequality
  • Using the Health Literacy Questionnaire (HLQ) to identify diverse health literacy challenges
  • The Ophelia process for co- designing, implementing, and evaluating health literacy interventions
  • Participatory and place-based approaches to health literacy (organisational and community)
  • International perspectives in health literacy policy and practice

Workshop Details

Wednesday 11th and Thursday 12th October 2017, 9am to 5pm

Deakin University, Warrnambool Campus, Room A3.45, Princes Hwy, Warrnambool VIC 3280


Register before 5pm on Monday the 11th September 2017

for an early bird registration of $750 plus GST.

Standard registration $950 plus GST. Workshop includes morning tea, afternoon tea, and lunch on both days.

For 'invoice only' registrations and other enquries, contact Carol Wildey:

To register for this event click the following link: